Claims

If you purchased a plan prior to August 1, 2021 click here

Step 1

Get a claim form

Download your claim form here:

Baggage/Baggage Delay Claim Form

Medical Expense Claim Form

Medical Trip Cancellation/Trip Interruption/Travel Delay/Missed Connection Claim Form

Non Medical Trip Cancellation/Trip Interruption/Travel Delay/Missed Connection Claim Form

Accidental Death & Dismemberment (AD&D) Claim Form

Call to request forms by phone or email at
800-567-3512
aciclaims@visit-aci.com

Step 2

Submit your claim form

Send us your completed form:

Email	aciclaims@visit-aci.com
Fax	610-293-9299
Mailing Address	Administrative Concepts, In PO Box 4000 Collegeville, PA 19426

Step 3

Your claim will be processed.

Our team of claims professionals will review and process your claim as quickly as possible.

Have questions about completing a claim form or on an existing claim?

Contact our claims department at 800-567-3512